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Interview Summary

  • Andrew Young works full-time as a firefighter EMT and part-time as a community paramedic. 

  • Andrew initially had an interest in EMS starting in high school. In college, Andrew’s best friend got into a really bad car accident and received help from a volunteer EMT who saved his life. This inspired Andrew to take first aid classes and led to his current job in EMS. 

  • In Andrew’s job as a firefighter EMT, he gets calls to help people in emergency situations. This role requires him to act quickly as he often has to stop patients’ bleeding, provide CPR, and assist patients in a variety of other ways.

  • To become a firefighter EMT, one must graduate from a three-to-four month EMT school and then complete another three-to-four months of training to become a firefighter. There are also opportunities to earn an associate’s or bachelor’s degree in fire science and fire administration/leadership.

  • As a community paramedic, Andrew gets to slow down and examine why certain people might be “falling through the cracks” and getting rehospitalized. This role allows him to provide preventative care to patients to support their needs.

  • To become a community paramedic, one must complete a three-to-four-month EMT program, followed by two years of paramedic school. There are also opportunities to earn an associate’s degree in paramedicine or a bachelor’s degree in emergency medical services (although this is less common). 

  • The career outlook for firefighter EMTs is strong. On the community paramedic side, the career is still growing as it is a niche career although there are still some challenges with reimbursement. 

  • Andrew emphasizes the importance of shadowing and also highlights the relevance of observing professions from a few different agencies and hospitals. He also says that the medical field is flexible and you can always change your career if you start doing something and it is not the right fit for you. 

Firefighter EMT and Community Paramedic Interview With Andrew Young

What does a day in your life as an EMT and community paramedic look like?

As a community paramedic, I start my work day by checking to see which patients I will be visiting with that day. I have access to the hospital records of patients, so I will check the patients’ charts to see why they were requested to be seen, just like a physician or nurse would. Additionally, I review referral notes and look over patients’ care plans if they have been seen by a community paramedic before. However, if the patient previously has not been seen by a community paramedic, then I will give them a call to let them know about what I do and how I will be helping them when I see them that day. 

 

When I visit the patient, I start by completing an initial evaluation of them. This helps me to understand why that person has been “falling through the cracks,” going to the hospital a lot, or if they have a targeted issue like a wound. This first evaluation tends to be an assessment of the social systems, healthcare systems, and resources a patient has. I also check on the patient’s body systems by listening to things like their lungs and heart. 

 

In my job as a firefighter EMT, I start my day by completing the required checks and inventory for that day. Sometimes we have some required training or preventative things on the public safety side to complete. Otherwise, my main role is to respond when someone calls 911. This response is either for a medical emergency, fire emergency, or a rescue. 

What does being a firefighter EMT and community paramedic mean to you?

I see my careers as a firefighter EMT and community paramedic as being pretty similar. A lot of the care that I do on the firefighter EMT side is helping those in need during emergency situations. Many of these emergency situations involve people who are “falling through the cracks,” which is something that I see a lot of on the community paramedic side of things. Therefore, there is a lot of overlap between my two careers. 

 

Many people today do not have the ability to get preventative care, whether that is because of financial reasons or something else. This often results in people having an acute emergency or other issues, and the fire department or ambulance service has to respond and help that person. A. Community paramedics have truly embraced this side of medicine and do a lot of work with preventative care. In all of these career pathways, you truly get to be able to help others and improve their quality of life. 

 

When you go into a situation where there is significant trauma or an emergency that requires you to act quickly, you need to act as an EMT to stop bleeding, do CPR, and assist the patient in a variety of other ways. In other cases when 911 is called, however, you can slow down and provide resources and education to give the best care possible for the person in need. Oftentimes, these emergencies happen when people are not getting proper care to meet their needs, whether that is in their own home or a facility like a nursing home. An example of this is if someone is living in their home and cannot get up after falling down. There is always a reason why this person is on the ground needing assistance, and it is obvious that they are not being cared for in the way they need. In this case, we would go see the person, examine their living situation, call the person’s family or friends to help them, bring them to the Emergency Room (if needed), and help them to prevent future falls. 

 

As a community paramedic, I often see people who are at risk for rehospitalization. This means that they went to the hospital and were told by someone in their care team that they would likely struggle at home and not get the resources they need. Community paramedics get to meet with these patients and act as the link in the chain that helps them get the support they need. They examine reasons why patients are “falling through the cracks” and see how they can prevent emergencies from happening in the future. In general, the phrase to describe why some people are at a greater risk for rehospitalization is called the social drivers of health. These social drivers of health include things like socioeconomic status, where a person lives, resources in one’s community, substance use, mental health, age, and a variety of other factors. 

 

Although the EMS world is beginning to use community paramedics more, I think that this career has always been there. When I have talked to older paramedics and firefighters, I have always heard stories about how old fire departments and ambulance services cared for people in similar ways as community paramedics do now. For example, I have heard stories about how these workers used to help people in need with things like lawn mowing, picking up things from the store, bringing someone home, and a variety of other things that a good community member would do. Unfortunately, these acts of service have become less common because of new rules and regulations for EMS workers. However, there still are some instances where the community EMTs or fire department workers get to do these things. 

 

I truly think that the community paramedic program is amazing and I hope it expands. The reimbursement model in healthcare can sometimes be a challenge, and I think a lot of ambulance services and EMS agencies are only reimbursed if a person is transported to the hospital. It sounds like this might change in the next few years. But in the meantime, at least for the agency I work for, it is thought that if you are reducing readmission of a patient into the hospital for the same emergency or medical issue, then you are providing benefit to the organization. This is because there is less reimbursement that insurance will give if someone goes to the hospital for the same reason within a certain time period. For example, if I went to the hospital for a foot wound, but then after getting discharged I end up in the hospital two weeks later for the same injury, my insurance would not pay for my second stay in the hospital. This is why it is seen as a good thing for community paramedics to provide services that allow patients to not be rehospitalized. The only issue is that community paramedics are only subsidized when someone gets hospitalized. In the future, some are hoping that community paramedics could be funded by insurance to improve the current system of reimbursement.

Can you tell us about yourself?

My full-time job is being a firefighter EMT (Emergency Medical Technician), and I also work part-time as a community paramedic. I started my healthcare career by going to an EMR (Emergency Medical Responder) school, and I earned my EMT shortly after that. I then got into paramedic school, and worked as a paramedic for a while afterwards. During this time, I went on a ride along with a community paramedic at North Memorial. I thought that the work they were doing was really interesting, and I decided to get my community EMT/paramedic certification and finish my degree in public health at St. Mary’s. This led to my current job as a firefighter EMT with the Minneapolis Fire Department, which I really enjoy. 

Full Q&A With Andrew Young

What is the career outlook for a firefighter EMT and community paramedic?

The career outlook for firefighter EMTs is pretty good, especially in Minnesota where I work. A lot of fire departments throughout the country, especially in suburban areas, have full-time firefighter EMTs or firefighter paramedics that are staffed 24/7. Because of this, I think the career will have a lot of growth in the future. Especially in Minnesota, fire departments are beginning to follow this trend of having firefighter EMTs and paramedics staffed 24/7. This has created a lot of career opportunities in the field of emergency medicine.

 

On the community paramedic side, there is a lot of expansion in the field because it is such a niche career. There is also growth in terms of giving workers better reimbursement on the insurance side, which is attracting more people to the field.  

 

Recently, I heard of a cool program called Hospital at Home that Mayo Clinic is doing with their community paramedics. This program is designed for patients who went to the hospital and are doing well. However, they are not quite ready to go home because they might need a couple of medications at night or someone to check on them a few times every day. This is where community paramedics come in. Through the Hospital at Home program, patients are able to return home from the hospital and have a community paramedic come to check in on them and care for them. For example, a community paramedic may come in the morning and night to give a patient their medications and evaluate them. In their homes, patients will have monitoring devices and medications running throughout the day, so their home essentially becomes the hospital. The community paramedics are then available along with nurses and advanced care providers to care for any specific needs of the patient. 

 

This program has been giving the Mayo Clinic very positive results for individuals who are often in the hospital for extended periods of time with conditions such as heart failure or COPD. During COVID-19, the program became especially popular because some of the rules of how a hospital room is defined changed. Hospital rooms now could truly be anywhere because makeshift hospitals such as hospital tents had to be created during COVID-19. This changed the rules about what a hospital is and has allowed us to meet patients’ needs a little differently today. 

 

Lastly, I would say that the patient population is getting older, which means that there will definitely be a higher demand for healthcare providers in the future.

How did you become interested in being a firefighter EMT and community paramedic?

I originally had some interest in EMS when I was in high school. I thought that first aid was very interesting and wanted to pursue it. When I went to college, I started studying something else completely different, but I was not really enjoying it. 

 

Around this time, my best friend got into a really bad car accident as he got hit head on by a semi truck and sustained significant injuries. Luckily, he ended up surviving, and he is currently a thriving adult. At the time of his crash, I heard there was a volunteer EMT that was driving by and had stopped to help my friend. After learning this, I decided that it would be a good idea for me to take a first aid class in case someone needs help or I ever come across a car accident like my friend’s. Because I was not very interested in what I was doing for school at the time, I thought this would be a good idea.

 

I initially went with the first aid route, then earned my EMT certfication, and finally completed my paramedic schooling. Oddly enough, the volunteer EMT that responded to my friend’s car accident was actually in my paramedic class. It’s really a small world, this truly became an important full-circle moment for me.

How much education is required to become a firefighter EMT and community paramedic?

To become a paramedic, you must first complete EMT school, which is a three-to-four-month program. You then have to go to paramedic school, which is roughly two years long. Many places have opportunities to earn an associate’s degree in paramedicine, and there are even some places now where you can receive a bachelor’s degree in emergency medical services. However, it is pretty rare to find someone with this bachelor’s degree because it doesn’t result in people earning a higher salary than other EMS workers. This is different from other fields like nursing where earning a bachelor’s degree will allow you to earn more money. As a result, most people have a certification or two year associate’s degree. To become more specialized and work as a community paramedic, you have to complete another two semesters of school on top of the associate’s degree. 

 

To become a firefighter EMT, you must graduate from EMT school, which is three months long. Afterwards, you also have to complete the education and training required to be a firefighter, which is another three-to-four months. There are also opportunities to earn an associate’s or bachelor’s degree in fire science and fire administration/leadership.

What advice would you give to someone who is interested in the healthcare field and is trying to figure out what profession is best for them?

So many places are willing to let someone shadow, so I would strongly recommend shadowing or doing a ride along (for the paramedic side of things). When you shadow, I suggest that you observe professionals from a few different agencies. This is because one hospital system or ambulance service might do things differently from one another. Although you might not like how one hospital does things, that does not mean that the field you are shadowing is not right for you. It could just mean that this is not the right employer for you because another hospital system works differently. I would also say that it is a good idea to talk to people who have been in different healthcare careers and learn about what their passions are. As you learn from these medical professionals, it is important to always be curious and keep an open mind. 

 

I would also say that the medical field is flexible and you can always change careers if you start doing something and it is not right for you. For example, I have known people who wanted to be paramedics but ended up going to nursing school and becoming nurses and CRNAs. You are never stuck if you make one decision and want to change your mind later. 

What is the biggest challenge of being a firefighter EMT and community paramedic?

On the community paramedic side, the biggest challenge is that the field is new and sometimes tends to feel unsettled or unseen. The hospital system that I work for understands our role, so I am lucky to feel represented in my job there. However, if I were to ask a random person on the street what a community paramedic was, they probably wouldn’t know. Therefore, being a community paramedic can definitely be difficult because of the lack of awareness of what we do as well as the instability of the reimbursement system. 

 

A challenge in my job as a firefighter EMT is that many people do not see the role of EMTs or paramedics as a long-term career choice because the pay is less than other fields. For example, those who go into nursing end up making quite a bit more than paramedics. However, the amount of schooling required to become a nurse or paramedic is relatively the same. As a result, the pay can definitely be a challenge, and I have seen a lot of people move on from being a paramedic in order to go into nursing or being a firefighter because they make more money. This is the biggest challenge because it leads to less people staying in the field for long durations of time. 

What is your favorite part of being a firefighter EMT and community paramedic?

My favorite part of my job as a community paramedic is being able to figure out the reason why someone might be “falling through the cracks” in order to help them accomplish their personal goals and be in control of their healthcare. In fact, I was talking to my coworker the other day about how special the role of community paramedics truly is. While a paramedic can go in and solve a problem for someone who is having an emergency, a community paramedic can empower people to advocate for themselves and direct their own healthcare. 

 

As community paramedics, we do something known as motivational interviewing. This is where we talk to patients, determine what their goals are, and help them make a plan that will allow them to accomplish these objectives. Along the way, we support people in their journey towards accomplishing their goals. For example, let’s say that I have a patient with type two diabetes who is struggling and keeps returning to the hospital because they are having problems with their blood sugar and kidneys. This patient likely does not enjoy coming back to the hospital and wants to improve their quality of life. As a community paramedic, I would help that person come to the realization of what they need to do to accomplish their goal of having a healthier life where they can support their own needs. 

 

Overall, being able to see a patient start to make their own decisions about their health in a way that helps them to thrive and feel better is really what inspires me to continue my job as a community paramedic.

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